How to Recover Deleted Items Using Microsoft Outlook

Note: these procedures only apply if you have installed Outlook and you are connected to an Exchange Server.

When items are deleted from a folder in a mailbox, those items are first transferred to the deleted items folder of that mailbox. The items can then be deleted from the deleted items folder. This provides a measure of protection in case of accidental deletion. After the items are deleted from the deleted items folder, the items can still be recovered for up to 30 days by using the Recover Deleted Items funtion.

To Recover Deleted Items

To recover deleted items, follow these steps:

1. On the folder list, click to select the Deleted Items folder.
2. On the Tools menu, click Recover Deleted Items.
3. Click the item you wish to recover. If you want to recover multiple items, hold the Shift key down and click to select contiguous items or hold the CTRL key down and click to select noncontiguous items. If you want to recover the entire list, click select all.
4. Click the Recover Selected Items button. The items will be returned to your deleted items folder, and then you can move them to other folders. if the menu item is not visible, hover the mouse pointer over the chevrons at the bottom of the menu, and then click recover selected items.

To Purge Deleted Items

1. On the folder list, click to select the Deleted Items folder.
2. On the Tools menu, click Recover Deleted Items.
3. In the Recover Deleted Items window, click the item you wish to purge. If you want to purge multiple items, press and hold Shift and click to select contiguous items or press and hold CTRL and click to select noncontiguous items. If you want to purge the entire list, click Select All.
4. click the purge selected items button, and then close the recover deleted items window. if the menu item is not visible, move the mouse pointer over the chevrons at the end of the menu, and then click recover selected items.

The items are now permanently removed from the server and will not be recoverable.